FAQ's

How can I pay for my Order?

You can pay for your Order via three payment methods:

  • Cash on Delivery
  • Online Payment – Visa & MasterCard Debit & Credit Cards

What is the delivery time for my Order?
  • Your Order should be delivered within 24 working hours in Lahore 2-3 working days all over Pakistan
  • International Orders will take 5-7 working days.

What are the delivery charges for local Orders?
  • Free Shipping on Nationwide and We offer free shipment for our international orders on worth Rs 75000 or above.

What should I do if I have received a defected / wrong product or quantity?
  • You can also contact our Customer Service center by emailing us images of defected/wrong product at akcares@ammarakhan.com or calling us at 0321-8426305 within 24 hours of delivery , After the time brand will be not responsible for it.

There’s a missing item in my order, what should I do?
  • You can also contact our Customer Service center by emailing us at akcares@ammarakhan.com or calling us at 0321-8426305 within 24 hours of delivery , After the time brand will be not responsible for it.

What is the difference between ‘add to wishlist’ and ‘add to cart’?

  •  "Add to wishlist" means you like the product and may consider buying it sometime later but not right now; whereas, when you add a product to the cart, it means that you are serious about buying the product and that you are just a few steps away from making the payment.

How are the delivery charges calculated for international orders?

  • Delivery charges for international orders vary according to the weight of parcel and the region of delivery.

Is it safe to pay with credit/debit card?

  • Yes. All payment information submitted by our customers is kept confidential. All Credit Card and Debit Card payments are processed over a secure encrypted connection, with the highest level of security and confidentiality. Only authorized personnel have the right to access this information.